SeaBlue Travel Refund Policy
Company Name: SeaBlue Turizm LTD. ŞTİ.
Website: www.airporttransfer.ist
Email: [info[@]seabluetours.com]
Phone: [+90 534 050 1331]
Address: [ Mecidiyeköy mahallesi. Mecidiye caddesi 11/ 3 Sisli – İstanbul ]
At airporttransfer.ist, we aim to provide seamless and professional services such as airport transfers and daily tours. This Delivery and Refund Policy outlines the conditions under which services are delivered and refunds are issued.
Refund & Cancellation Policy
At SeaBlue Travel, we value transparency and customer satisfaction. Please review our cancellation and refund terms carefully before making a booking.
1. Cancellation Policy
- Free cancellations are accepted up to 24 hours before the scheduled pick-up time.
- Cancellations made within 24 hours of the scheduled pick-up time or no-shows will be considered non-refundable.
- Group tours, yacht charters, or multi-day bookings may have different cancellation conditions, which will be specified at the time of booking.
2. Refund Policy
- If the cancellation is made more than 24 hours in advance, you are eligible for a full refund.
- If the service cannot be delivered due to our responsibility (such as vehicle unavailability, operational error, or technical double-payment), a full refund will be issued.
- Refunds will be processed within 7 business days to the original payment method used at the time of booking.
- Refund amounts may take additional time to appear in your account depending on your bank or payment provider.
3. Important Notes
- All cancellations and refund requests must be submitted via email to info@seabluetours.com or by phone at +90 542 776 2277.
- SeaBlue Travel reserves the right to update this policy when necessary to comply with Google policies and local regulations.
We thank you for choosing SeaBlue Travel and appreciate your understanding. Our goal is to provide a safe, reliable, and transparent transfer service for all our customers.
