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F.A.Q & Istanbul Airport Transfers

As an airport transfer provider in Istanbul, we made a list of the most frequent questions that is asked.
The Questions About Istanbul Airport Transfers Service We Provide We compiled the frequently asked questions about us.
Because we are providing airport transfer service in Istanbul, we also collected other questions that can be useful for passengers who will use Istanbul Airport Transfers.

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How can we expect to meet the chauffeur at the airport?

All our airport-transportation services have an English-speaking assistant who will be holding a sign or name-board. Your assistant will also send you an SMS just before your flight lands if you have provided a mobile contact number. If for some reason you can’t find us, please call +90 534 050 13 31.
Please do not leave the terminal and go outside before you find us.

Will my chauffeur open doors for the passengers?

Absolutely. Not only is this more courteous, it is safer for the passengers too.

If my flight arrives early, will my assistant be there?

We provide English-speaking assistant for every airport transfers. The assistant will follow your flight and be informed instantly. Even if your plane is delayed stay in touch with our staff at the time you land.

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How to get to the city centre from Istanbul Airport?

Actually we write an article about How to get to the city centre from Istanbul Airport (IST)?

Can I pay when I come to the Istanbul Airport?

Of course. You don’t need to pay right now. When you come the airport, you can pay to the chauffeur.

Where should I apply, If I have missing luggage?

In case of missing or lost luggage, you can apply to the closest passenger services in the terminal. You can also make an online submission to passenger services.

How long before my flight should I arrive at the Istanbul airport terminal?

Considering the international flights, you are obliged to be at the Istanbul airport terminal at least 3 hours before your flight. Also, you are supposed to be at least 2 hours before, if your flight is a domestic one.

Will my chauffeur and assistant respect my privacy and confidentiality?

Absolutely. All of our stuffs have signed confidentiality agreements (non disclosure agreements) with SeaBlue.

How can I track current flight information or delay/cancellation of my flight?

If you are coming to Istanbul you can check your flight information, or if you are leaving Istanbul check this link.

Also keep in mind that Istanbul is famous for its traffic problem. You can also arrange a private chauffeur Istanbul service at any time you decide. To book your private chauffeur service, simply call us and we’ll take care of the rest.

New Istanbul Airport Transportation is a SeaBlue Travel Company

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